Roadrunner towing takes great pride of their customer service. These testimonials are from real customers of Roadrunner. Our company wants to ensure you that our safety measures that we have in place are the benchmark of the industry standards. It's dangerous out there when your vehicle has problems and must be parked on the side of a highway in an area that you may not recognize. Our mission is to get you home safely to your family when you call . We do this by not only making sure all our drivers are experienced with the equipment we have but also that we provide every customer that honored tradition of respect. Call us anytime 24/7 and we will be there for you.
Samantha
6/18/23
Have used the company on more than one occasion. The drivers are so nice and friendly. They do have great driving skills. Dropped off the vehicle right where I wanted (in a tight spot) parked it perfectly & managed to get the big tow truck on its way. Thank you guys so much. S. Diaz
Janett
6/18/23
Very Fast and responsive. The guy was professional and did a great job in navigating the vehicle. I'm very pleased how the customer service skills was professional and helping us out in this time that was very stressful. Great team!
Gregory G
6/17/23
Every time I need a tow I call Roadrunner.
Bonnie Stroman
6/17/23
Amazing service!! I will be calling them again!!
Steve S
6/15/23
If it wasn't for Roadrunner Towing, I would have most likely lost my vehicle not to mention my personal belongings in it. I highly recommend them especially if in a time crunch.
Adrian R
6/15/23
Great fast service. Will was great. Carefully loaded
Katherine
6/13/23
I appreciate them so much. They made a bad situation better by making sure I could get my truck back to get fixed. And they showed up quickly which was a big bonus for me because it was hot. They got me home quickly. Would recommend to anyone who gets stuck in a bad situation like I did.
Kellie
6/10/23
Prompt, friendly, knowledgeable!!! Recommend them for any towing need!
Steve S
6/15/23
If it wasn't for Roadrunner Towing, I would have most likely lost my vehicle not to mention my personal belongings in it. I highly recommend them especially if in a time crunch.
Paul B
6/10/23
Great folks. Would use roadrunner any time I ever needed that service. Great job.
Michael
3/10/23
Aaron was awesome very professional and efficient arrive quickly and definitely recommend him if you can request but as a company roadrunner is extremely professional and awesome
Craig Phillips
6/7/23
Love this company they are right down the road from us , always friendly professional. Always recommend using.
Guy K
6/06/23
Great job, arrived quickly and driver was very professional. Hopefully we won't need to use your services again anytime soon ,but if we do I will use you.
Sharina
6/04/23
That was the fastest a tow truck has ever gotten to me. 10/10 service. William was very nice and made jokes to lighten up the situation. I will be calling y’all if I ever need a tower in the future (hopefully I won’t).
Dale F
6/03/23
Roadrunner Towing did a great job! Our Class C motor home broke down and had to be towed to the Mercedes service center. They showed up in a reasonable time frame, knew what they were doing to protect our equipment, & delivered it to the service center for the estimated price. Driver was friendly and helpful!
Henry
6/2/23
Appreciate the help when I needed it. Driver handled everything like a profesional, Thanks..
Reagan
6/2/23
Will was a totally kick-ass driver! We Called the company at 6pm, Will called me back within 5 minutes, got there in 20 minutes like he said, had us loaded up and had dropped off at home by 7pm. Solid freaking hand!!!
Katie T
6/2/23
Highly recommend! Setting up the tow was simple with a quick phone call. The driver, John, was here in 20 minutes. He was friendly, professional and got my car out of a tough spot with ease! Work order and payment was super easy and communication was excellent. Will definitely use again and highly recommend!
Sheila
5/31/23
Great service! Took great care in helping to move our truck! We appreciate you!
Ronnie
5/27/23
Rebecca was prompt, very professional, and has a really good sense of humor. She picked up my car with ease and has such a confidence about her and her job. I wish I could’ve properly thanked her but she was already gone on another job while I was with the mechanic.
Lauren S
5/25/23
Honestly amazing. Every tow company I have dealt with is way too expensive, takes forever, and is rude. Thank you for your amazing service! (:
Amber C
5/24/23
Absolutely amazing! Incredibly helpful and talked me through the process. It was my first time ever using a tow company on my own and i found one that i will use for all towing needs going forward. I will def recommend them as well. I was referred via fb and they surely didnt disappoint. The driver was just as friendly and helpful.
Jose R
5/26/23
It was all very quick. From the initial call, arrival and delivery of the vehicle to my home. The driver was very friendly and professional. I would definitely use this company again and refer them to people in need of towing services.
Benjamin C
5/24/23
Picked up my vehicle quickly and efficiently. Will definitely use this service if I’m in need of a tow.
Joseph
5/24/23
William was awesome quick to get on site friendly dispatch .i recommend roadrunner towing service
Brian
5/24/23
Excellent job well done. Will definitely use again. Driver was well organized and plenty of knowledge
Dohn
5/23/23
Aaron did a phenomenal job!!!!! Extremely professional and an expert in loading low-profile vehicles!
Toni M
5/23/23
Great Service. Didn't wait to much longer for them to arrive than expected. Friendly and courteous.
John C
5/22/23
On time delivery of my vehicle. Attendant was careful getting car down the truck ramp and put my car right next to the curb as I had to asked him to do. He was pleasant and polite. I would use Roadrunner towing again if I needed a tow.
Jared A
5/22/23
Aaron was one bad horbra with this truck one true pro at his job. Nice guy too. Thanks bubba
Tracee
5/22/23
Loved Ed(tow driver). Great customer service from the dispatch to the tow driver! Would definitely recommend!
David T
5/21/23
Edward was great! Professional, knew what he was doing, efficient, and kind enough to drop us off safely. 5 stars, I will be using roadrunner again when I need towing services.
Mark
5/21/23
Edward was very quick with his eta to get to our location. He should up exactly on time as he told us and loaded up our car and took it home safely. Thank you edward for helping us out and saving our night!
John P
5/20/23
Excellent service, top notch support. They made a bad situation easy.
Dillen W
5/17/23
Great tow truck driver, very professional, and seemed very knowledgeable.
Matt
5/15/23
Awesome professional service team. Quick response and very courteous dispatch and driver. Quickly moved vehicle safely to service station for repairs
Nathaniel
5/13/23
The service was second to none, and very polite and efficient. The driver is ine we would recommend to anyone, Thank you Ms. Rebecca!
Norm
5/10/23
Edward was great ! We were worried about not just anyone hauling our show truck. He handled everything with start to finish with excellent care and knowledge. Very nice guy !
Fernando P
5/8/23
Everything was excellent and Robert was very helpful and courteous.Good job got there within 15 minutes of contacting them well done very happy with your service and would use it again also recommend it highly.
Javier
5/8/23
Great. Tow truck specialist did a great job at hooking up truck and making sure it was secure before moving. Was very friendly. A+
Sandy
5/4/23
Fast, Friendly, Reliable, & Great pricing compared to others in the area who want to charge $350 just for the service call alone.
Shelby S
4/30/23
Amazing quick service, from dispatch to drop off. Radical customer service to Randy in dispatch. And Awesome professional great service from Robert our driver. Thank you!
Lucky
4/29/23
The driver was fantastic. He gave hugs and great advice on my 401k. What a swell guy!! Seriously, I look forward to doing more business with this company.
Tom
4/27/23
Great. Tow truck specialist did a great job at hooking up truck and making sure it was secure before moving. Was very friendly. A+
Eric
4/27/23
Professional help. Really fast service. Straight and to the point. No BS. Would recommend this towing company to family and friends 100 percent of the time.
Rudy
4/26/23
Robert was very professional Arrived as stated handled the situation in a timely manner I will definitely recommend roadside
Rosalinda
4/24/23
My daughter and I were in the car waiting for four hours for Triple A and we were on the side of the highway She was scared so had to call my husband to pick us up William did an awesome job ! And y’all’s service was fast thank you so much
Pablo
4/20/23
I've used road runner several times already and I am extremely satisfied with the pricing they're time and care for customers. The drivers are professional and excellent people great job thank you Road Runner (Road Warriors to me)??????????
Leo
4/17/23
You guys were great! From the initial dispatch process to the very end at the drop off location. The driver was professional and courteous. I appreciate all the help. Thanks again guys!
James
4/15/23
Fantastic the driver got there quick and was super helpful he suggested we try to jump it again and it worked saving me time and money. God bless roadrunner thenk you im an amputee so i was pretty helpless bot your driver took care of everything Thank you so much
Vince
4/12/23
Roadrunner is fast, just like the bird!! From call to completion was amazingly fast! The online pay option is easy and makes it simple. The company reps are helpful and friendly! Go Roadrunner!!
Pat
4/12/23
Wonderful quick help with friendly service. I can’t thank you enough. I will definitely use you again and refer everyone to you.
Lizette
4/10/23
Aaron had amazing customer service in a time that was stressful for me and my daughter. He was knowledgeable and helpful with helping us understand possible issues with the vehicle. I would definitely recommend Roadrunner Towing
Michelle
4/7/23
Easy to do business with and each time I’ve had to have a car towed they are always so professional and courteous. Thank you William! Sorry you had to move it in the pouring rain.
Greg
4/6/23
John was amazing! Very professional on every level. He truly did make a stressful situation less stressful. Glad he was the one that came today. Please tell John how much I appreciated his help.
Pat
4/423
Everyone at roadrunner has been amazing with my family and me. There was not one person who was rude to us. All the staff there was welcoming and helped out as much as possible. Also the woman who dropped off my vehicle had amazing people skills. I would definitely recommend yall!!
Lucia
4/3/23
You guys do remarkable work... Thanks a million times. Aaron and John are the best. If I ever I need you again I always come back to ya...
Evencio
4/2/23
Robert was phenomenal at making sure my car was taking care of. Would recommend anyone just because of him. Thanks Robert.
Georgine
3/30/23
Aaron and Roadrunner were amazing and a Godsend. I waited over 3 hours for AAA only to be told it was going to be another 2 hours. Aaron was there 15 minutes and was so very helpful and professional. Thank you so much.
Mike
3/29/23
Did one hell of a job!! John, the tow truck driver, was very quick and careful with what he was doing, everything went smooth!! Will do it again, but hope I never have to LOL
Bruce
3/27/23
Awesome service! Minimal weight and knowledgeable driver. Extracted the vehicle from a parking lot. That was quite occluded. Smooth!
Catherine
3/26/23
I got a tow from Walmart parking lot. Aaron was very helpful and nice!! He was very kind and did everything he could to make it the easiest experience I’ve had. I would recommend roadrunner!!
Alana
3/22/23
Very polite said 20 min he would b there,but he was there in 13 thank you for being prompt and for the polite service I will recommend you go here if u want the correct way for ur car to arrive safely again thank you
Henry
3/21/23
Awasome !!! Your driver Robert was very helpful and freindly. I just wish the towing rate was a little lower for the 3 mile trip. Thank you
RAchel
3/18/23
Even though the need to have my car towed was terrible, Heidi and John made it easy! They were extremely nice and I really appreciate their service!
Calvin
3/18/23
Robert is the best towing gentlemen I have encountered so great and professional with his job . Respectable and kind ,and handles your car as if it was his . Robert needs to be noticed for his great hard work and experience .
Darryl
3/17/23
Very efficient and timely. Driver very knowledgeable and caring of the vehicle while loading and unloading. Will call them again if I ever need a tow.
Kelly
3/11/23
Very nice courteous service by all.John the driver went above and beyond strapping down the trike,and was very thorough.dispatcher on the phone I did not get her name but also was courteous and knowledgeable in procedures.